Osborne Richardson continue to bring exceptional Compliance and Community Enforcement roles to the market all over Australia and we are incredibly excited about a great Animal Noise Response Officer role in a council just South of Brisbane. This fantastic opportunity will run for up to 6 months, with potential to extend beyond this. 

This position plays a vital role in maintaining city safety and liveability by enforcing responsible animal keeping practices and addressing animal noise nuisance complaints.

Key duties in this role will include:

• Responding to a significantly high number of customer requests by conducting investigations into complaints regarding barking and animal noise nuisance.
• Carrying out thorough history checks on properties to determine previous noise breaches and activity.
• Conducting monitoring of properties for alleged animal nuisance (noise or barking) including capturing observation and audio records using audio recording devices such as Noise Net.
• Providing clear advice to owners on their responsibilities to reduce noise nuisance.
• Maintaining clear and factual records that can contribute to legally enforceable compliance outcomes.
• Issuing correspondence, Advice Notices, Compliance Notices and Infringement Notices (supported by evidence).
• Delivering the highest quality service to stakeholders, including our community, the Animal Care team, other council staff and the council in a professional, courteous, non-judgemental and respectful manner.
• Actively promoting and supporting responsible pet ownership opportunities across the City. 

If you've got the following key skills/experience, we'd love to see your application:

• Strong interpersonal and communication skills. 
• Excellent customer service and conflict resolution skills. 
• The ability to use/learn relevant software and computer packages. 
• Experience working with animals and understanding their behaviour. 
• Enthusiasm for community work and an interest in local law enforcement.

If you would like to chat in more detail about this role, please feel free to contact Rebecca on 0473 825 278 or email rebecca@osbornerichardson.com.au.